Privacy
Privacy notice
Last updated: 8 October 2026
TMonie uses account, planning and business information needed to provide the calculations, records and controls you request.
Who we are
TMonie (tmonie.com) is a product of Previd Digital Limited, which is the controller of the personal information described here. In a Business workspace, the business that owns the workspace decides what its team records, and TMonie processes those records on its behalf.
Information used
We may process account identifiers, profile and business details, self-reported income and costs, savings, goals, invoices, bills, projects, accounting records, imported transaction data, consent records and calculation audit records when you use the relevant features. We do not ask for, and you should not enter, card numbers, online banking passwords or other bank credentials.
How information is used, and why we may
Required service processing creates your account, stores the records you choose to add, performs calculations and reconciliation, prepares management reports, takes subscription payments, protects the service and fulfils data-rights requests. We rely on performing our contract with you for these, on legal obligations for tax and payment records, and on legitimate interests for security and fraud prevention. Optional features (product news, research invitations, analytics cookies and Ask TMonie) rely on your consent, which you can withdraw at any time without affecting the rest of the service. We do not sell personal information and do not use it for advertising.
Service providers
We use a small number of providers that process information only on our instructions, under data-processing terms, to run the service:
- Vercel: website and application hosting.
- Supabase: database, sign-in and file storage.
- Stripe: subscription payments, and online invoice payments for businesses that link their own Stripe account. Card details go directly to Stripe and never reach TMonie. When a customer pays an invoice online, Stripe tells TMonie the payment reference, amount and date so the invoice can be marked paid.
- Resend: account, invoice, quote and reminder emails.
- Anthropic: the optional Ask TMonie assistant (see below).
- Google Analytics: only if you accept analytics cookies.
- Google Sheets, Xero, QuickBooks and Microsoft: only when you connect or import from them yourself.
A Google Sheets import is fetched only when you explicitly provide a viewable sheet link. Exchange rates are fetched from a public rates service without any personal information.
Ask TMonie (AI assistant)
Ask TMonie is optional. Nothing is sent until you agree to its notice, and you can stop using it at any time from the panel. Your question and the page you are on are sent to Anthropic (Claude), which acts as our processor, to generate the answer; email addresses, card, bank account, phone and National Insurance numbers typed into a question are removed first, and TMonie does not store the conversation. Your records are only used if you switch on "Use my records" (and, for a business, only after the owner allows it): Ask TMonie then sends a short summary of your figures, such as invoice, bill, quote and project amounts, statuses and dates, and totals your role may see. Customer, supplier and project names are replaced with labels such as [Customer 1] before sending and restored only in the answer you see, and bank details, email addresses and notes are never sent. You can switch "Use my records" off at any time. Anthropic does not use this data to train its models.
International transfers
Some providers process information outside the UK and European Economic Area, including in the United States. Where they do, transfers are protected by the UK International Data Transfer Addendum or the EU Standard Contractual Clauses, or by an adequacy decision.
How long we keep information
We keep your information while your account is open. When you delete your account, your personal records are deleted, except information we must keep by law (for example payment and tax records, usually for six years) and records that belong to a Business workspace you were a member of, which stay with that business. Backups are overwritten on a rolling basis. Ask TMonie conversations are not stored by TMonie.
Security
Information is encrypted in transit and at rest. Each account and business can only read its own records, enforced in the database itself; team roles limit what each member can see and change; sign-in supports two-step verification; and sensitive actions are logged. If a breach affecting your personal information is likely to put you at risk, we will tell you and the regulator without undue delay. See Trust & security.
Your rights and controls
You can access and export your data, correct it, restrict or object to some processing, withdraw consent, and delete your account. Signed-in users can do most of this in Privacy & data; anything else can be requested by email and is answered within one month.
Complaints
Please contact us first so we can put things right. You also have the right to complain to a data-protection regulator: in the UK, the Information Commissioner’s Office (ico.org.uk), or in the EU, your local supervisory authority.
Contact
Send privacy questions and rights requests to privacy@tmonie.com.